Business Applications Administrator Job Description
This is a critical role in the execution of our technology roadmap, involving business process improvement opportunities.
The Business Applications Administrator will administer system access and provide training to users on system functionality. They will also provide end user support and administration for key application functionality.
* Administer system access and provide training to users on system functionality.
* Provide end user support and administration for key application functionality.
* Gather and document business requirements from critical stakeholders.
* Document business application workflows and solutions to inform functional and technical audiences.
* Manage configuration changes to: audit rules, fields, workflows, roles/permissions, forms, reports, and ensure a standard process and governance for these changes.
* Design, implement, and support creative solutions to business problems by leveraging out-of-the-box application functionality and working with vendor partners on enhancements where needed.
* Provide technical context and help drive application direction, development, and enhancements in alignment with the application roadmap, business requirements, and firm strategy.
* Collaborate and coordinate execution of large and small projects in partnership with other business applications team members.
* Perform QA and testing of defined use cases in support of change management and deployments.
* Analyze and compare new solutions against documented business requirements for suitability in the E2open business applications ecosystem.
* Problem solve and use good decision-making skills to quickly overcome obstacles by understanding the appropriate level of urgency and business impact.
* Support deployment of changes outside of normal business hours as necessary to minimize disruption.
This role requires a strong background in IT, preferably with experience administering relevant platforms or technologies. A bachelor's degree in Business, Information Systems, Computer Science, or related field is also required. In addition, proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, is essential.
* Minimum 3 years of experience administering the relevant platform or technology.
* Minimum 3-5 years of experience in the IT department.
* Bachelor's Degree in Business, Information Systems, Computer Science, or related field, or equivalent experience.
* Comprehension of and/or experience with data modeling and structures.
* Enthusiasm for learning about new methodologies, systems, and solutions.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our company values diversity and inclusion, and we are an equal employment opportunity employer.
Proficiency in SQL and experience working with CRM tools, ERP systems, or cloud-based platforms like Salesforce, SAP, or Microsoft Dynamics are highly desirable.
* Experience working with SQL.
* Experience working with CRM tools, ERP systems, or cloud-based platforms like Salesforce, SAP, or Microsoft Dynamics.
The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. We are looking for a self-motivated individual who can work independently and collaboratively as part of a team.
* Excellent communication and problem-solving skills.
* Ability to work effectively in a fast-paced environment.
* Self-motivated and able to work independently and collaboratively as part of a team.
We offer opportunities for career advancement and professional growth, as well as a competitive salary and benefits package.
* Opportunities for career advancement and professional growth.