Guest Service Attendant - Eos by SkyCity
Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, Eos by SkyCity captures a captivating moment of change.
Right now, we are looking for Guest Service Attendants to join our Eos Concierge team.
What does the role look like?
As a Guest Services Attendant, you will act as the first point of contact with guests, extending a warm and friendly welcome to all our guests. You will be responsible for performing a variety of duties, including assisting with guest baggage and driving/parking vehicles, ensuring that all Eos guests receive exceptional service in all moments and experiences throughout their stay. You will fulfil a 'live extraordinary' guest experience culture and deliver on the heightened expectations of 'a new level of luxury and indulgence' that we have promised our guests. Our Guest Service Attendants will ensure that the five Eos brand pillars are reflected in everything we do - Distinctive, Unexpected, Indulgent, Personalised and Magnetic, and will interact in ways that create guest loyalty and positive word of mouth, not only throughout Australia, but Internationally as well.
What will you look like?
With proven experience in delivering exceptional guest experience in a luxury hotel environment or similar environment, you will possess a Full Driver's Licence and be confident in driving a range of different vehicles, including manual vehicles. You will have a positive and welcoming phone demeanour and superior written and verbal communication skills. Your service-orientated mindset and attention to detail will be second to none, and you will enjoy working in fast paced environments and prioritising workloads effectively and efficiently.
About the process
As our Guest Service Attendants drive a range of vehicles daily, our recruitment process will involve an Interview, Driving Assessment and Functional Assessment, and all applicants must possess a full driver's licence (not a P1 or P2 licence).
What's in it for you?
Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;
* Free employee meals available at our employee restaurant
* Subsidised car parking and public transport tickets.
* Discounts available across SkyCity Adelaide venues.
* Discount health insurance, free flu vaccinations, skin checks and other health checks.
* Employee reward and recognition programs.
* Fantastic career and professional development opportunities.
* Access to Employee Assistance Program (EAP)
No recruitment agencies please.
At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.
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