Healthcare Australia's Community Care team provides 24-hour support to adults and children in a variety of settings. This may include participants that have an intellectual disability, a physical disability, mental health concerns or a combination of the above.
We are looking for a professional, energetic and committed person to join our dynamic team to help us manage the temporary placement of disability support workers across Australia. This will include group homes, day programs, in home support.
In this role, you will be required to provide support over the phone to organisations that we work closely alongside with in WA and this also includes workforce who are relying on us to assist with organising care by managing the placement of temporary disability support workers.
**The role available is fulltime and shifts will vary from 0700am - 1800 Monday to Friday.**
**Key responsibilities include**:
- Ensuring compliance and competencies with staff we are allocating
- Performing ad hoc duties and projects.
- Professional and effective phone manner
- Exceptional communication skills, written and verbal.
- Ability to work autonomously, as well as part of a team.
- Strong organisational and time management skills.
- Intermediate PC literacy - MS Office.
- Focused on achieving targets within key deadlines.
**Demonstrated experience in a recruitment / call centre environment would be highly regarded, as would an understanding or awareness of the healthcare and Disability industry.**
If you are looking to join a market leader in the ever-growing healthcare industry and contributing towards delivering the highest level of patient care in Australia, then HCA is for you.
If you believe you have the skills and motivation to do this role then please apply.
- At HCA we are committed to embracing diversity and committed to providing a safe working environment._
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- It a requirement of HCA that all employees are double vaccinated for COVID. Some roles that involve visiting clients or facilities may require you to have a booster. If you have any questions or concerns, please contact the hiring manager._