Practice manager | south melbourne

Employment Type: Full Time

Working Hours: Monday to Friday

Practice Details: Charis – 6 | Just a 3‐minute walk from the tram, with a parking lot available on Albert Rd.

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We're a global healthcare leader trusted by millions and committed to helping people tolive longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We're investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you'll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of the Practice Manager role is to lead the practice team and ensure the smooth and efficient running of daily operations in collaboration with the Practice Development Manager and Practice Principal. You will oversee front-office functions, patient retention, financial arrangements, and compliance processes while ensuring an exceptional patient experience. Additionally, you will manage staffing, rosters, performance and communication across the practice, monitor financial performance and streamline processes to support continuous growth through improvement and marketing initiatives.

Lead practice team and daily operations; ensure efficient collaboration with Practice Development Manager and Principal; oversee front-office functions, patient retention, financial arrangements, compliance processes; manage staffing, rosters, performance and communication across practice; monitor financial performance; streamline process for continuous growth via improvement and marketing initiatives.

• Dental Practice Manager or Front Office Coordinator experience (minimum 1 year)
• Proven organisational, administrative, and time-management skills
• Exceptional communication, interpersonal, and customer service abilities, with strong business acumen
• Confident in handling difficult conversations and resolving issues promptly
• Comfortable engaging with people from all walks of life, including dentists, patients, and the practice team

• We support our people to be the healthiest and happiest versions of themselves.
• Access to continuous learning, development programs, and internal career pathways to grow your career with confidence.
• Wide range of benefits: health insurance discounts, partner program discounts (e.g., Apple, Samsung, JB Hi-Fi, gym and spa), various other services.

Let's shape the future of healthcare together. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment.

Thanks for submitting your application. As part of the process, you'll be invited to complete a short online interview powered by AI. This takes around 30 minutes and helps us gain a deeper understanding of your experience and strengths. At Bupa, we value your time, so before you begin, please take a moment to ensure you meet the following requirements:

• Successful candidates must be willing to complete a criminal history check.
• Practice Manager, Clinical Coordinator or Front Office Coordinator experience (minimum 1 year).
• Successful candidates must hold full time work rights.