We are seeking an exceptional individual to join our team as a Store Operations Specialist. This role will involve providing administration support to our Forbes branch, including customer service, order processing, and sales assistance.
In this position, you will be responsible for:
* Performing general administrative tasks such as stock control, ordering, receipting, and dispatching of goods
* Assisting customers with account and product enquiries
* Processing counter sales
* Maintaining safety processes
* Maintaining a welcoming, friendly, and well-presented store environment
* Loading and unloading trucks, dispatching, and unpacking orders and deliveries
You will also be involved in the sale of rural merchandise, including agricultural chemicals, seed, animal health, animal management, fencing, water equipment, and general merchandise.
To succeed in this role, you must demonstrate:
* Experience with Excel, SAP & PowerBi
* Strong computer literacy and MS suite skills
* Previous customer service or sales experience in the agricultural sector
* Ability to work autonomously and in a high-pressure team environment
* Ability to develop rapport quickly with key stakeholders and build on existing long-term relationships
* Forklift ticket is advantageous but must be willing to obtain