Partner with a Global Iconic Brand to Drive Strategic Growth
Are you a commercially driven relationship-builder with a passion for global brands? Join Detpak’s McDonald’s team as an Account Manager and take the lead in managing one of our most prestigious partnerships - McDonald’s ANZ
This is a high-impact role where you’ll work closely with internal stakeholders, your team and the customer to deliver strategic account plans, drive performance, and ensure Detpak remains a supplier of choice.
About The Opportunity
We invite applications from experienced Account Manager’s to lead the McDonald’s ANZ team.
Based in Adelaide and reporting to the General Manager McDonald’s, this role centres on executing strategic account plans and supporting the broader team in cultivating strong stakeholder relationships and consistently driving sustainable, profitable growth.
You’ll play a pivotal role in overseeing the execution of key McDonald’s targets, managing quality and performance forums, leading business-as-usual customer service and engagement activities. This includes coordinating forecasting, demand planning, and new item onboarding across multiple high-volume product lines.
Key Responsibilities
* Lead day to day account management and direct report
* Build and maintain strong relationships with internal and external stakeholders
* Execute and update strategic account plans for the ANZ region
* Lead customer service forums, WIP meetings, and QBRs
* Drive growth, new business development, and continuous improvement initiatives
* Oversee forecasting, demand planning, and raw material transitions
* Manage stock levels, aged inventory, and onboarding of new items via Salesforce
* Coordinate product development requests, monitor lead times and forecasts
About You
To succeed in this role, you’ll bring:
* Experience in a similar Account Management role
* Relevant industry experience across operational and commercial functions.
* Sound analytical and problem-solving skills with demonstrated commercial acumen to deliver customer objectives.
* Proven success in managing end to end customer accounts and teams to deliver exceptional service outcomes.
* Highly developed interpersonal skills and the ability to build credible relationships
* Strong negotiation and influencing skills across all levels of the business
* Excellent planning, prioritisation, and multitasking skills
* Proficiency in MS Office (Word, Excel, PowerPoint) and CRM systems, ideally Salesforce
* A customer-centric mindset and a commitment to delivering successful outcomes
Why Join Us?
* Work with globally recognised brands in a high-performing team
* Be part of a company committed to sustainability, innovation, and ethical sourcing
* Enjoy a supportive culture with access to professional development, wellbeing programs, and an active social club
About Detpak
Detpak is part of the Detmold Group, a family-owned global packaging business partnering with some of the world’s most iconic food and retail brands. We’re focused on making a positive impact for our people, our partners, and our planet—while delivering world-class packaging solutions.
Ready to Make Your Mark?
If you’re ready to lead strategic account management for one of the world’s most iconic brands— apply now and join a team that values excellence, collaboration, and growth.
Please note, applicants must have Australian work rights.
While applications must be made online, confidential questions are welcome by contacting Jennifer Pryor, Talent Acquisition Partner - jennifer.pryor@Detmoldgroup.com
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
If you would like to provide a cover letter as part of your application, please attach it to your resume and upload as one document.