Credit Officer
About our role
This is a permanent full-time role and will manage credit and receivable accounts to contribute to the organisation's overall financial stability and profitability by minimising credit risk and improving collection efficiency.
Responsibilities include:
* Collection of overdue accounts
* Resolving customer queries efficiently and professionally
* Payment allocations
* Account reconciliations
* Reduce risk by proactively communicating and escalating issues immediately to Credit Manager
* Provide weekly and monthly commentary on overdue accounts
* Assist and support other team members when required and share knowledge
The following accountabilities are common to all positions:
* Complete all tasks and duties as reasonably requested by your leader.
* Pro-actively seek continuous improvement opportunities within the business.
About you
Candidates must have:
* Certificate III or similar qualification (or equivalent industry experience).
* Minimum 5-7 years' experience in Credit, preferably within FMCG.
* Proficient with using SAP and MS365
* Demonstrates strong literacy and numeracy skills
* Possesses excellent time management and organisational abilities
* Consistently exceeds customer service expectations
* Capable of resolving issues independently, without frequent escalation
Our story
Ours is a STORY of a family business created by the Besnier Family in 1933 and is today the world's No. 1 dairy company. We are 85,000 loyal team members working across 100 countries and together we create the #LactalisExperience.
Lactalis Australia's iconic and heritage brands are our PASSION, providing quality and nutritious products for all Australians. We are humble, proud and resilient. We care for our employees, land, farmers and consumers, which is our driving purpose to ensure a responsible and sustainable dairy industry. We take pride in developing our internal talent and encourage entrepreneurship by bringing together pragmatic and tenacious personalities. Our accountability ensures we have ownership within our roles and with our EXPERTISE and dairy "know how", sets us apart.
Lactalis is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or ability.
If you are ready to join the #LactalisExperience Apply now!
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