Customer Service Representative
We are seeking a skilled and enthusiastic Customer Service Representative to join our dynamic team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service and creating memorable experiences for our customers.
About the Role
* You will be responsible for providing personalized service and product recommendations to our customers, ensuring they leave our stores feeling valued and satisfied.
* Stocking shelves with products from our extensive range will be an essential part of your daily tasks, maintaining a seamless shopping experience for our customers.
* Engaging with customers and promoting our brands through storytelling will help bring our products to life and showcase their value.
* Maintaining responsible service of alcohol guidelines and promoting a safe drinking environment is crucial in ensuring a positive and enjoyable experience for all customers.
Requirements
* Passion for people and delivering exceptional customer service is essential.
* You must have the ability to work autonomously and collaboratively as part of a high-performing team.
* Good availability to work across key customer hours, including weekends and evenings, is required.
* A thirst for knowledge and enthusiasm for learning new things every day is desirable.
* A willingness to grow your career and reach your full potential within our organization is expected.
What We Offer
* An exclusive discount card for Endeavour Group brands, offering access to exclusive deals and discounts.
* A comprehensive Employee Assistance Program (EAP) that supports your physical and mental wellbeing.
* Ongoing training and development opportunities to help you advance your career within our network.