About the Role
We are seeking two passionate and confident individuals to join our team in Yatala as Customer Service Representatives. This role will be responsible for assisting internal and external customers with service and sales enquiries, providing an exceptional customer experience.
Key Responsibilities:
* Provide exceptional service to both internal and external customers.
* Respond promptly and courteously to inbound calls and emails.
* Represent the company as a front-line representative, contributing to business development and growth.
* Support Sales Representatives as required.
* Complete accurate data entry of orders, credits, returns, stock and pricing enquiries.
* Ensure office, work areas and displays are consistently safe, tidy, clean and presentable.
Requirements:
* A passion for delivering exceptional customer service.
* Knowledge of the building industry and products (preferred).
* Tertiary qualification in a related discipline (preferred).
* Proficient in using Microsoft Office Suite.
* Strong time management, administration and organisational skills.
* Excellent attention to detail.
* Ability to complete multiple tasks with varying levels of priority.
Why Work With Us?
We value diversity and maintain an inclusive workplace. We offer charitable partnership opportunities, family support, recognition programs, growth opportunities, and access to support programs for you and your family.
We have product discounts available for staff and their families, and we encourage ongoing education and training for all employees.