As a Customer Service Agent_, _you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth.
In this role you will;
- Create a positive customer experience by greeting and engaging valued customers
- Complete rental and return transactions efficiently and accurately
- Sell rental options to valued customers
- Ensure overall customer satisfaction by resolving issues
- Ensure all features of the vehicles are operational when returned by renting customer.
- Ferry vehicles as needed
To be successful in this position, our newest team member will have the following:
- Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
- Previous experience in customer service or retail sales preferred
- Computer literacy skills required
- Flexibility of working hours (7-day shift work including weekends and public holidays may apply)
- A full and current AU driver's licence with the ability to drive automatic vehicles.
In return for your hard work and dedication, you will be rewarded with:
- **A competitive hourly rate and incentives**:
- **Opportunities for career growth and development**:
- **Full training and a company uniform**:
- **A supportive team environment**:
- **Leave loading and shift penalties applied to base hourly rates**:
- **Employee Benefits and a motivating company culture**
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
**Right to Work**
- The above position is open only to applicants who have a current right to work in Australia. _Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply._
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Superior People Recruitment are a leading Melbourne Employment Agency