WSN is a global advisory, consulting, and resourcing firm specializing in services and resources for the financial services industry.
* Gather customer requirements using appropriate tools and techniques.
* Evaluate requirements from multiple sources, resolve conflicts, deconstruct complex information, and distinguish user requests from underlying needs.
* Translate requirements into technical and functional specifications; prepare documentation for business processes and product configuration.
* Design and implement insurance products and claims data models based on customer requirements.
* Use platform tools to build user interfaces and journeys for insurance products.
* Implement business rules and financial calculations using scripting languages within the platform.
* Prepare and perform system and integration testing; support customer testing.
* Analyze data conversion needs and define data transformation and mapping.
* Facilitate stakeholder discussions, prepare presentations, and interpret project data visually and in writing.
* Produce, manage, and update client-facing documentation and system/business process documents.
* Manage customer inquiries and coordinate project delivery with internal teams and third parties.
* Handle project scope, plan, and cost changes; identify risks and mitigation strategies.
* Create and maintain project documentation including change requests and risk registers.
* Collaborate with development teams to specify and design new platform features.
* Understand the full software development lifecycle.
* Have experience as a business analyst or technical business analyst.
* Proficient in creating various documentation such as business requirements, process maps, and technical specifications.
* Experience with both waterfall and agile methodologies.
* Experience configuring large or complex software packages.
* Understanding of relational databases.
* Strong communication and customer-facing skills.
* Experience in insurance policy and claims functions (highly desirable).
* Degree qualified or equivalent experience.
Additional Details
* Seniority level: Associate
* Employment type: Full-time
* Job functions: Analyst, IT, and Others
* Industry: Insurance
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Location & Application
Sydney, New South Wales, Australia
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