Job Overview
This role participates in identifying clients' problems, needs and risks. It plans and conducts individual counselling sessions and provides specific basic life skills building in problem areas.
* Resident support plan development and delivery of services require assistance with all aspects.
* Developing rapport and trusting yet professional relationships with residents is crucial.
* Wellness checks are performed regularly.
* Setting up shelters upon arrival and cleaning up before end of shift are part of the duties.
The Housing/Shelter Support Worker advocates for residents, resolves difficult or sensitive issues, responds to medical emergencies including overdoses, and maintains a safe and welcoming environment for a marginalized population.
Duties and responsibilities reflect the needs of our residents/shelter users and our housing and shelter programs. These duties are listed but not limited to the areas included below:
* Resident/Shelter User and Program Needs:
* • Assist with appropriate applications and referrals (for example, income assistance, other housing permanent housing supports and support team referrals).
* • Develops and implements short-term, issue-specific intervention plans within program guidelines by one-on-one support, in consultation with the site supervisor and/or with any outside agencies, such as ACT teams, detox, and treatment programs.
We value diversity and are committed to engaging and developing a diverse and inclusive workforce. We welcome applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.
Skills and Qualifications
• Basic computer skills with a working knowledge of Microsoft Office Suite are required.
• Training in non-violent crisis intervention techniques and harm reduction approach is an asset.
• Ability to work independently and show initiative and creativity is essential.
• Collaborative communication skills with residents, shelter users, and community contacts are necessary.
• Effective communication with clients and coworkers both verbally and in writing is critical.