Ministry of Green Point Baptist Church
Our motto is “Equipped for Life”
ICT Service Delivery Officer
Position Type: Permanent Full Time or Part Time (by negotiation)
We have an exciting opportunity for an enthusiastic and inquisitive ICT Service Delivery Officer to join our team. This role involves working with some of the latest technologies and focuses on overseeing and supporting the following:
1. Supporting the College’s student device and software programs, as well as other services, by assisting with the operation of the ICT Service Desk;
2. Developing and maintaining a cohesive, harmonious working environment for team members;
3. Staying updated on current developments aligned with operational requirements and identifying needs for professional development;
4. Monitoring the Service Desk queue to ensure timely responses to all ticket requests;
5. Analyzing the Service Desk incident queue to develop a proactive approach to problem-solving and efficiency.
We seek a team player who is eager to learn, grow in skills and knowledge related to College IT systems and projects, and take initiative.
The successful applicant must be a committed Christian and willing to work under the ethos of our College.
Please visit the College website for a prospectus and application form. Enquiries may be directed to Sue Parkinson.
Applications close on Wednesday, 20 November 2024, and should be submitted online via the application form.
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