The Office Manager is responsible for ensuring the smooth day-to-day operations of the office, overseeing administrative functions, coordinating support services, and maintaining a professional and efficient working environment. This role supports leadership, staff, and visitors while ensuring compliance with company policies and procedures.
Key Responsibilities
Office Administration & Coordination
* Manage the daily operations of the office, including reception coverage when required, supplies, facilities, and equipment.
* Oversee facilities management, including stock control of office supplies (e.g., stationery, kitchen/coffee supplies, and bathroom consumables such as toilet paper).
* Act as the first point of contact for office security, alarms, and building access issues.
* Coordinate office maintenance, liaising with landlords, contractors, and service providers as required.
* Maintain records, filing systems, and databases in line with company policies.
* Organise staff meetings, company events, and office functions.
* Assist with job costing processes
People & Team Support
* Act as a central point of contact for staff enquiries and administrative support.
* Coordinate onboarding for new employees, including desk setup, IT requirements, and welcome materials.
* Assist with travel bookings, accommodation, and itineraries for staff.
* Procuring uniforms for office & trades
* Coordinate staff recognition initiatives (anniversaries, milestones).
* Respect and value the opinions of others, communicate well and assist other by sharing knowledge & experience
* Support managers with ad-hoc administrative requirements.
Culture & Engagement
* Plan and deliver company events, celebrations, and social activities.
* Foster a positive, professional, and inclusive office culture.
Leadership & Supervision
* Support all staff members across all departments and interact in a collaborative manner.
* Lead and Provide guidance for all office-based issues.
* Support clients & visitors by maintaining a professional and welcoming environment
* Liaise with IT providers for setup, troubleshooting, and system access.
* Coordinate the management of software licencing
Skills & Attributes
* Strong organisational and time management skills.
* Demonstrated experience with commercial and financial management
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Ability to manage multiple tasks and priorities in a fast-paced environment.
* Strong problem - solving skills with a proactive approach.
* Professional, approachable, and discreet.
* Customer focus - be aware of & concerned for the needs of internal & external customers
* The right to work in Australia
Qualifications & Experience
* Previous experience in an office management, executive assistant, accounts &, or senior administration role.
* Certificate or Diploma in Business Administration or related field (preferred but not essential).
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