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Amex GBT is a place where colleagues find inspiration in travel as a force for positive and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As an Event Planner, you’ll work closely with clients to understand and deliver on their meeting program goals. Working closely with your team, you’ll lead program planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs.
Responsibilities
- Lead coordinating and implementing program logistics to achieve impact
- Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors
- Ensure supplier contracts are legally protective of both Amex GBT and client
- Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client's payment requirements as defined per program or account
- Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data
- Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff
- Conduct program debrief with client and provide full briefing report post event
- Develop service recovery plans for events and ensure improvement goals are achieved or exceeded
- Develop and maintain knowledge of technology and/or software solutions (Cvent)
Requirements
- Passionate about project management, meetings management and client management experience
- Experience working within budgets
- Strong prioritization skills
- Excellent written and verbal communication skills
- Flexibility to travel internationally and domestically up to 25% of the time
Location
Melbourne, Australia
Benefits
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Amex GBT is committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.
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📌 Event Manager
🏢 American Express Global Business Travel
📍 Melbourne