Overview
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
Information is a powerful and essential element of the user experience. For developers, this is even more true – without great documentation, it is nearly impossible to build new apps, services, and products.
At Atlassian, we look at the way we communicate technical information to our internal and third-party developers as an end-to-end journey. This journey begins as developers get started with building on the Atlassian stack, and ends with a living set of reference materials that answer any question they may have as they build, launch, monitor, and support their work.
This is not a traditional technical writing role. As part of the Ecosystem Design team at Atlassian, you'll be empowered to experiment with a variety of approaches to creating information in the documentation, supporting materials, and anywhere else our developers experience information.
More about you
This job is for someone who thinks bigger than traditional software documentation. You can explain complex features and capabilities in ways that are useful for experienced audiences, but which are also helpful and approachable for more novice readers getting into the domain or learning a new API.
We are looking for candidates who love to work with teams to ensure they are providing a great information experience for developers. Someone who is ready to not only own the documentation for their domain but also contribute to and help drive projects that benefit the larger developer experience community here at Atlassian.
When you join the team, you will be expected to have:
* proficiency in technical writing skills
* ability to read, write, and verify code samples (e.g., JavaScript, Java, Python)
* familiarity with standard web-based publishing tools (e.g., Markdown, HTML, CSS, XML)
* familiarity with standard developer tools (e.g., Git, Bitbucket, Bamboo)
* experience documenting APIs, writing code samples, tutorials, and other technical content related to building or extending products and apps
and ideally, you will have:
* a background in software development
* a knack for creatively engaging with developer audiences
* experience working on cross-product or platform documentation
* experience in improving or building both information architectures and content strategies for documentation
* experience with usability testing, card sorting, and other techniques to ensure that your work is not just accurate, but that it is also effective for your target audience
Qualifications
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit