Business Application Manager
- Permanent Role
- Port Melbourne Location
Business Application Manager
Permanent Role
Port Melbourne Location
**Responsibilities**:
- Provide support to the organisation's ServiceDesk staff in resolving ServiceDesk requests and incidents.
- Assist the CIO to develop and maintain a test environment that allows the organisation to undertake R & D Projects and implement changes
- Respond and resolve User and Service desk requests and provide technical support, advice and training to users as required.
- Workstation operating systems support - All Microsoft Platforms above Windows 7.
Experience and qualification required:
- Completion of a MCSE or MCSA certification, combined with ICT Tertiary qualification or equivalent working experience.
- 8 years' experience in an Information Technology role managing the system administration of IT Applications and infrastructure.
- In-depth knowledge in leading the constant development, improvement, support and administrating ERP system or Applications within an AWS environment.
- In-depth knowledge in the development, support and administrating various database technologies such as SQL, Oracle, Access, Firefox or similar databases.
- In-depth knowledge in the administrating and supporting of Salesforce cloud.
- Demonstrate In-depth knowledge of Prince2, SDLEC and ITIL practices. With Certification being high regarded.
- Experience with SharePoint and server design, build and deployment.
- Proven capability in the development and implementation of transitional plans for software upgrades.
- ITIL and SLDC commercial experience
Elin Gill
Senior Portfolio Account Manager