About the role
We are looking for an experienced Parts Interpreter to join our team in a full-time role at CMV Truck & Bus Shepparton.
This position requires the ability to sell truck parts to our customers via the front counter, in person or over the phone. You will be the public face of our large spare parts business, so you will have a good work ethic and a desire to deliver 10/10 customer service to our customers.
This is an excellent opportunity to learn, grow and advance your career with an exciting, vibrant and growing company.
Duties & Responsibilities
* Ability to work under pressure is essential
* Provide excellent customer service to our existing and new customers
* Handling all new & used part sales and enquiries
* Process all orders efficiently and accurately
* Prepare detailed quotations for parts supply
* Promote and upsell products
* Work Saturday mornings on a rotating roster
* Overtime may be required from time to time
To be considered for this role
* Previous experience in automotive spare parts interpreting
* Familiarity with parts inventory systems
* Strong customer service and communication skills
* Good level of computer literacy and ability
* A good mechanical aptitude with attention to detail
* Friendly, positive, can-do attitude
* Forklift licence preferred but not essential
Amazing employee benefits
* Above award hourly rates – competitive pay for your skills and experience
* Exclusive corporate discounts – health and life insurance programs
* Wellbeing support – CMV Care, EAP access, and annual wellness initiatives
* Team celebrations – annual dinner, Christmas events, and festive hampers
* Career growth – opportunities to advance within a respected national group
* Job security – work with industry-leading brands in a growing business
Who are CMV Truck & Bus Shepparton?
CMV Truck & Bus Shepparton is a unique business based in the heart of Shepparton. Here you will have the best of the worlds, regional outdoor lifestyle in the beautiful Goulburn Region in addition to a lifelong career. We are a small close knit and friendly team providing dedicated aftersales support to local customers. CMV Truck & Bus are the Victorian dealer for Volvo Group Australia (Mack, Volvo and UD Trucks) and have over 500 employees. We sell trucks and buses and provide service and parts for our complete range as the authorized dealer network.
CMV Truck and Bus is a subsidiary of the CMV family owned group of companies and are proud to be a privately owned Australian based company, with over 90 years of operation and experience. We have over 2000 staff nationally and continue to grow, promoting from within and working with some of the best in the business. Our success is highly driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect. We apply these in equal measures to not only our employees but also our customers and the community.