**The role**:
As the Technology Officer you will provide operational support (in office and remote) to Queensland Health sites as required.
**Additional to this, you will be responsible for**:
- Providing timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed Service Levels are maintained.
- Working within procedures for the maintenance and support of one or more technical domains
Are you right for this role?
The ideal Technology Officer will demonstrate interpersonal skills and personal qualities that facilitate the development of good working relationships and enhance the provision of quality client service in a team environment.
Demonstrated experience or the ability to quickly learn ServiceNow and ITIL Service Management processes will be well regarded.
**About - eHealth Queensland**:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
**You will enjoy a variety of benefits, including**:
- Market-competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development
📌 Technology Officer
🏢 Queensland Health
📍 Sunshine Coast