ABOUT THE JOB
The Purchasing & Supplier Manager (Head of Department) is responsible for leading our Procurement function across Edunet and SolutionOne—ensuring it delivers strong commercial outcomes while supporting the people and teams who rely on it every day.
At its core, this role is about making sure our customers—schools, education partners, and business clients—can count on us to deliver what they need, when they need it. You'll build genuine, trusted relationships with suppliers and distribution partners, working together to keep things running smoothly and reliably.
You'll help ensure the right products are available at the right time, balancing cost, quality, and dependability. From ordering through to fulfilment, you'll take ownership of the process and look for ways to make it simpler, more efficient, and easier for everyone involved.
You'll also oversee our program portals, making sure they support our customer commitments and provide a seamless experience for all stakeholders.
Drawing on Edunet's position as a specialist in education technology, this role connects procurement with the broader business. You'll support the Sales team with clear, accurate stock insights, help protect margins, and ensure we consistently deliver on our promises to customers.
Working closely with Sales, Finance, Warehouse, and Service teams, you'll oversee forecasting, stock management, ordering systems, and data integrity—keeping everything aligned and running smoothly behind the scenes.
ABOUT THE COMPANY
Founded in 2004 in Mornington, SolutionOne started with a simple goal: provide genuine, high-quality IT support to local schools and businesses.
Today, we're proud to support over 1,000 organisations, with around 500 ongoing clients across the Mornington Peninsula and Greater Melbourne.
Through our Edunet division, we've built a strong presence in the education sector—supporting over 700 schools with hardware and managed services that help educators and students thrive with reliable, future-ready technology.
Why join SolutionOne?
People-first approach
Our team is at the heart of everything we do. Whether you're in the office, on-site, or working behind the scenes, you'll be part of a supportive, collaborative environment where culture truly matters.
End-to-end expertise
We deliver the full spectrum of IT services—from day-to-day support to infrastructure, development, and cloud solutions—giving our team exposure to a wide and interesting range of work.
Proactive mindset
We don't just fix problems—we work to prevent them. Our approach helps our customers stay secure, productive, and focused on what matters.
A true partner
With strong local roots and a diverse client base, we adapt to each organisation's needs—whether it's a small business, a school, or a larger enterprise.
When you join SolutionOne, you're joining a team that values people, supports growth, and is committed to delivering great outcomes for customers.
QUALIFICATIONS, EXPERIENCE AND ATTRIBUTES
We're looking for someone who is not only capable, but collaborative, thoughtful, and driven to improve how things work.
* Experience working in high-volume environments, with a strong focus on accuracy and data integrity
* Strong relationship-building skills, with the ability to work effectively across teams and with external partners
* Highly organised and responsive, with the ability to adapt in a fast-paced environment
* Comfortable working with systems, and motivated to improve processes over time
* A natural fit with the SolutionOne culture and values
* Proven ability to manage supplier relationships and improve supply chain performance
* Experience leading and developing a team, with clear expectations and accountability
* Strong analytical thinking and commercial awareness
KEY RESPONSIBILITIES
Leading the Purchasing Function
Provide clear direction and support to the Purchasing team, helping connect their work to the broader goals of the business. Build practical, scalable ways of working, and create an environment where people take ownership, collaborate openly, and continuously improve. Coach and develop team members to help them grow and succeed.
Vendor & Distribution Relationships
Build and maintain strong, trusted relationships with suppliers and distributors. Act as the key escalation point when needed, work collaboratively to resolve issues, and negotiate outcomes that benefit both the business and our partners.
Stock Level Management
Work closely with key stakeholders to plan and manage stock levels. Stay ahead of demand, identify risks early, and use data and insights to improve availability, reduce costs, and keep things running efficiently.
Ordering & Data Integrity
Ensure ordering is accurate, timely, and aligned with business needs. Maintain high standards of data integrity across systems, and continuously improve how procurement workflows operate.
Fulfilment & Logistics
Keep communication clear and proactive—especially when it comes to backorders and delivery timelines. Work closely with Warehouse and Service teams to resolve issues quickly and minimise customer impact.
Portal Management
Oversee customer portal programs from start to finish, ensuring orders are processed, fulfilled, and closed out smoothly. Maintain a strong focus on accuracy, timeliness, and customer experience.
Service Department Support
Support the Service team with warranty processing and replacement procurement, ensuring their needs are met efficiently and without disruption.
Warehouse Coordination
Partner with the Warehouse team to keep stock flowing smoothly. Assist with stocktakes and work with Finance to ensure inventory is accurate and well managed.
Team Management
Lead offshore support resources with clear expectations and strong communication. Maintain clear processes, provide regular feedback, and ensure consistent, high-quality outcomes.
Commercial Outcomes
Make smart, commercially sound decisions that balance cost, margin, and service. Identify opportunities for savings and improvement, and provide insights that help guide business decisions.
Join us and make a real impact—submit your application today.