Company Description
Join us at Accor, where life pulses with passion! Overlooking the Mersey River, the Novotel Devonport boasts an unrivalled waterfront location, unique design, outstanding service and an exciting F&B; concept. Our signature restaurant, Mr Valuable Guy, takes you deep into the night markets of Asia, allowing our guests to experience hawker food from the backstreets and laneways of South‑East Asia in the heart of Devonport. We pride ourselves on our fun, contemporary and authentic menu that showcases local produce and international favourites. Hospitality is a work of heart. Join us and become a Heartist®.
Job Description
- Assisting in the smooth operation of the F&B; department
- Creating a seamless dining experience for our guests, making everyone feel welcome and valued
- Ensuring all team members are confident and competent in selling menu items, beverage items, and hotel services
- Animate the restaurant and bar to make it fun, unique and an enjoyable experience for all guests, through creative activations and events
- The ability to coordinate and manage the day‑to‑day F&B; operations whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day
- Exceptional leadership skills with demonstrated results in developing and motivating teams. Your lead‑by‑example approach will be infectious
- Be a calming influence amid a highly pressured, fast‑paced environment, with the ability to sustain and drive positive morale creating a culture that people want to be a part of
- Have a flexible approach to adapting to guest requests, and have the necessary skills to actively resolve complaints and challenges presented by customers
Qualifications
- Experience in food & beverage operations, ideally within the hotel industry
- Experienced with local marketing knowledge in the restaurant industry is highly desired
- Have the ability to think on your feet and solve problems
- Highly organised self‑starter with the ability to effectively manage priorities
- The ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekends
- Good communication and interpersonal skills with a high level of organisation, accuracy, and attention to detail
- Demonstrated high‑quality service standard
- Previous supervisor experience
- Your Responsible Service of Alcohol (RSA) Certificate
Additional Information
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you.
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms.
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you can grow your hospitality network worldwide.
- Worldwide Opportunities - We are a world‑leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.
Please note: Only candidates with valid Australian working rights will be considered for this position, as we are unable to offer sponsorship at this time.
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