We are looking for a dedicated and results-driven Community Manager to oversee the daily operations of one of our thriving student accommodation communities in Adelaide.
This is an exciting opportunity for an experienced leader who thrives in fast-paced, people-focused environments and is ready to take charge of a dynamic community.
Key Responsibilities:
* Lead and Inspire: Champion company values and cultivate a positive, high-performing team culture that enhances the student experience.
* Build Community Connections: Develop strong relationships with students, universities, and local stakeholders to foster a vibrant and engaged community.
* Drive Resident Engagement: Actively connect with residents, gather feedback, and implement initiatives that boost satisfaction and retention.
* Plan Memorable Events: Oversee the planning and delivery of engaging events that contribute to a dynamic and supportive living environment.
* Lead Marketing and Leasing Strategies: Partner with marketing to implement localised campaigns, track market trends, and drive occupancy and revenue growth.
* Deliver Operational Excellence: Ensure seamless tenancy management, effective vendor coordination, and well-maintained facilities aligned with compliance standards.
* Champion Financial Accountability: Prepare budgets, monitor financial performance, attend P&L reviews, and manage costs to meet business targets.
* Promote Health & Safety: Ensure compliance with WHS standards, manage incident reporting, and maintain a safe living environment for all.
* Coach and Develop Teams: Provide mentoring, set clear goals, and support team development to drive high performance and future succession.
* Stay Ahead of the Curve: Identify opportunities for operational improvements and stay updated on industry trends, compliance, and student housing best practices.
Requirements:
* Bachelor's degree or equivalent experience in property management, hospitality, customer service, or sales.
* Proven ability to lead teams, manage performance, and foster a culture of service excellence.
* Strong commercial acumen and financial management skills, with a track record of achieving revenue and occupancy goals.
* Knowledge of tenancy legislation, WHS regulations, and property operations.
* Exceptional communication and interpersonal skills, with cultural awareness and the ability to engage diverse student cohorts.
* Organised, agile, and comfortable navigating fast-paced, high-capacity environments.
* Confident in Microsoft Office and property management systems.
Compliance & Licensing – Must hold a valid driver's license. The role requires eligibility for a National Criminal History Check and a Working with Children check.
We offer a dynamic and supportive work environment that encourages teamwork, professional growth, and career advancement. If you are a motivated and driven individual who is passionate about delivering exceptional customer service and leading high-performance teams, we encourage you to apply.
About Us:
We value diversity and inclusion in the workplace and welcome applications from individuals of all backgrounds. Our goal is to create a diverse and inclusive work environment where everyone feels valued, respected, and empowered to succeed.
We are committed to providing equal employment opportunities and promoting a culture of respect, inclusivity, and empathy. If you require any accommodations during the recruitment process, please let us know.