Job Description
The Park Manager will ensure the successful operation of a holiday park by providing high levels of customer service, managing staff, overseeing finance and resource management, and supporting construction and development teams.
Responsibilities:
* Deliver exceptional customer service to all guests and residents.
* Manage a team of staff, including roster preparation, performance management and recruitment.
* Oversee financial and resource management for consumables, grounds and buildings.
* Support construction and development teams with new cabins and refurbishment processes.
* Conduct weekly site inspections to ensure compliance with health and safety standards.
* Collect outstanding payments from residents in a timely manner.
* Respond to emergency situations when required.
Requirements
To be successful in this role, you will need:
* A degree or diploma in hospitality, tourism, property or a related field.
* Proven experience in managing similar assets, such as tourist or caravan parks.
* Operational and project management skills, including using Newbook or similar booking software.
* Excellent communication and administrative skills.
* Ability to meet company objectives and ensure customer satisfaction.
Benefits
Ingenia Communities offers:
* Free accommodation on site.
* Employee rewards and recognition program.
* Discounted accommodation rates at Ingenia Holiday parks.
* Security working for an ASX listed organisation.