At Expo Centric, we help brands stand out and make an impact through custom exhibition stands, displays, and event marketing solutions. With a strong reputation across Australia and internationally, we work with some of the biggest names across various industries. As we continue to grow, we’re looking for a proactive and resourceful Telemarketer / Appointment Setter to join our team.
Role Overview :
As a Telemarketer / Appointment Setter, you will be responsible for identifying key decision-makers, conducting market research, and setting qualified appointments for our Business Development and Sales teams. This role is perfect for someone with excellent communication and research skills, who thrives in a fast-paced, target-driven environment.
Key Responsibilities :
* Conduct in-depth research to identify potential clients exhibiting at key trade shows and expos.
* Build and maintain lists of prospects using online directories, show exhibitor lists, and LinkedIn.
* Make outbound calls and send personalised emails to introduce Expo Centric’s services.
* Qualify leads based on criteria provided by the Sales team.
* Book appointments with decision-makers and update CRM with accurate lead data.
* Follow up on cold and warm leads via phone, email, and LinkedIn.
* Collaborate with the Head of Lead Generation and Marketing team to align messaging.
* Track performance and report on key metrics weekly (calls made, appointments booked, etc.).
Key Requirements :
* Proven experience in telemarketing, cold calling, appointment setting, or lead generation (B2B preferred).
* Excellent research skills – able to independently source leads and verify information.
* Strong communication skills – clear, engaging, and persuasive.
* Highly organised with great attention to detail.
* Comfortable using CRM tools (e.g., HubSpot or similar).
* Self-motivated with a results-driven mindset.
* Experience in the exhibitions / events / marketing industry is a plus, but not required.
Why Join Expo Centric?
* Join a creative and fast-growing company shaping the future of live brand experiences.
* Work with a collaborative and high-performance team.
* Opportunity for growth and skill development.
* Flexible working options and competitive compensation.
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