The Design Files is Australia's go to destination for home design inspiration, much loved for its coverage of Australian homes, gardens, art, architecture, and more. Renowned for its commitment to original content and high-quality visual storytelling The Design Files is a hub for creative inspiration. Beyond its online presence, the company hosts regular art exhibitions, events, and pop-ups, and publishes a popular bi-annual print magazine.
Role Description
This is a full-time, on-site role based in Collingwood, VIC. As a Junior Account Manager, you will work within our Partnerships Team, ensuring the smooth delivery of client advertising and content-led campaigns across our website, email database and social media.
You will be responsible for trafficking advertising assets, monitoring results across all content and advertising campaigns, and preparing post-campaign reports for clients, collating data from Google Analytics, MixPanel and Social media. You will also liase with clients, sharing assets, info and results related to content-led campaigns.
You will also assist with online customer service for our print magazine via our Shopify store, responding to subscriber and/or purchaser email enquiries.
The successful candidate will be self-motivated, highly organised, and a team player. Most importantly, we're looking for someone with a 'can do' attitude who will bring energy and optimism to our small, hardworking team.
Key Responsibilities
* Trafficking and monitoring of display advertising (Website and EDM Banners) using Google Ad manager and WordPress
* Monitor results for custom content campaigns against agreed benchmarks, and address any delivery issues with support from team.
* Prepare post-campaign reports for client campaigns, collating data from Google Analytics, MixPanel, WordPress and Meta Business Suite.
* Creating post campaign reports using Canva and/or InDesign
* Share post-campaign performance reports with clients.
* Track and collate editorial performance data including story views, weekly website traffic, monthly website traffic, identifying high-performing stories and sharing data with team.
* Monitor social media performance (Instagram + Facebook + TikTok), identify high-performing posts and share with TDF team.
* Liase with clients to receive assets for sponsored stories.
* Manage paid boosts on social media content.
* The Design Files Magazine web-store customer service - handling email enquiries from our online Shopify store for magazine purchases and subscriptions, occasionally liasing with our magazine distributor.
* Assist team with occasional pop-up events after hours / on weekends. (approximately 3-4 times per year)
Desired Skills + Experience
* At least 1 year experience working in a similar role at a media agency or digital publisher.
* Experience using Google Analytics, Meta analytics, Google sheets and Microsoft Excel.
* Good with numbers, timelines and dates, spreadsheets
* Extremely organised
* An understanding of all major social media platforms - in particular the metrics / analytics provided by these platforms for creators / business accounts. (Facebook, Instagram, Pinterest, TikTok)
* Basic experience using Wordpress CMS and Canva is desired but not imperative.
* This is a junior role, suited to someone with 1-2 years of professional experience.
* The role is full-time, based primarily in our Collingwood office, commencing in May / June 2026 with a 12 week trial period.
* Salary offered is variable based on skills and experience, and will be negotiated directly via email after all applications are received.
* Heads to www.tdfjobs.com for more info.
To Apply
To apply, please send a one-page cover letter, outlining why you are well suited to the role,
along with your CV to .
Application Deadline - 5pm on Friday April 10th.
Earlier applications are also encouraged!
To assist us in responding to all applicants, please use the email subject line 'JOB APPLICATION – [ROLE YOU ARE APPLYING FOR]'.
Successful applicants moving forward to the interview process will be contacted via email by Friday Friday April 24th, with interviews to be conducted commencing April 27th.
Please note that if a large volume of applications are received, it may not be possible for us to contact all unsuccessful applicants, but we'll do our very best!
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