Vehicle Loss Adjustor Role
We are seeking an experienced and qualified Loss Adjustor/Estimator to join our team. This role involves undertaking quality workmanship to ensure vehicles are returned to their pre-accident condition.
Key Responsibilities:
* Providing excellent customer service to clients and work providers
* Accurately quoting vehicles in a timely manner in accordance with average repair cost targets and insurer/company procedures
* Completing quotes as required onsite, off-site, and online
* Processing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging
* Managing parts for repairs to ensure timely arrival and cost-effectiveness
* Managing suppliers to ensure additional work is recorded and authorised in a timely manner
* Assisting with production management of the centre as required
* Ensuring vehicles are repaired to their pre-accident condition
* Handing over completed repairs to customers
Requirements:
* Proven experience within a similar position, including experience in the preparation of estimates/quotations in the automotive smash repair industry
* Experience with AudaNet is highly desirable
* Ibody experience is desirable but not necessary
* Excellent customer service skills, including building rapport with customers and work providers
* Highly professional and personable
* Strong systems experience and competent computer abilities
* Excel experience is an advantage but not necessary
* Excellent verbal and written communication skills
* Ability to meet strict deadlines
* Ability to problem-solve with excellent accuracy and attention to detail
* Able to work effectively and collaboratively with the team
* Strong commitment to work in a safe manner
* High attention to detail
* Reliable, punctual, and hardworking
Benefits:
* Team environment
* Ongoing training
* Career opportunities
* Latest tools, equipment, and processes
* Great opportunity to earn significant income for competent and efficient tradespeople