Overview Description General Manager - Peninsula Vet Care Emergency & Referral Hospital Location: Mornington Peninsula, VIC
At VetPartners, we’re passionate about supporting veterinary professionals to deliver exceptional care. We’re seeking a energetic and experienced General Manager to lead our Peninsula Vet Care Emergency & Referral Hospital. This is a unique opportunity to shape the future of veterinary care in a thriving, purpose-driven environment. Reporting to the Executive Director of Operations, you’ll play a pivotal role in driving operational excellence, fostering a high-performing team culture, and ensuring the delivery of outstanding veterinary services.
What You’ll Be Doing
Culture & Team Leadership — Lead and inspire a multidisciplinary team, ensuring clear role responsibilities, a harmonious workplace culture, and strong staff engagement and retention.
Strategic Leadership & Planning — Develop and implement site strategy and annual business plans aligned with our mission and values, with a focus on innovation and continuous improvement.
Financial Management — Drive revenue growth while managing expenses within budget. Oversee hospital expenditure, including capital investment proposals and return-on-investment analysis.
Operational Oversight — Manage day-to-day hospital operations, including workflow optimisation, staffing levels, and business functions to ensure seamless service delivery.
Client Service & Business Development — Build and maintain strong relationships with referral partners, clinics, and primary care hospitals to support business growth and community engagement.
Regulatory Compliance — Ensure all licenses and regulatory requirements are met, including medicine records and adherence to WH&S; and internal policies.
Essential What We’re Looking For
Minimum 5 years’ experience in a senior business management role
Qualifications in business management or human resources
Proven leadership skills with experience managing large teams
Expertise in workforce planning, employee relations, and change management
Strong financial acumen and experience in budgeting and cost control
Strategic thinker with the ability to develop and execute effective plans
Excellent verbal and written communication skills
Highly organised and self-directed with strong time management
Desirable
Experience in the veterinary or healthcare industry
Knowledge of WH&S; policies and regulatory frameworks
Background in marketing and business development
Familiarity with employee engagement and wellbeing programs
Ability to analyse and interpret data to inform decision-making
Experience designing scalable, repeatable solutions to operational challenges
Why Join VetPartners?
Shared Purpose: Join a passionate community dedicated to making a positive impact on pets and their owners.
Collaborative Culture: Work in a supportive environment where innovation and personal growth are encouraged.
Rewarding Work: Know that your contributions directly support a meaningful mission every single day.
Career Growth: Grow with us through ongoing training and professional development.
How To Apply Ready to take the next step in your leadership journey? Click
Apply
to submit your resume and a cover letter outlining your relevant experience and why you’re the right fit for this role.
VetPartners is committed to Equal Employment Opportunities. We value diversity and are dedicated to creating an inclusive, flexible workplace where everyone feels welcome and supported. We encourage applications from people of all backgrounds, experiences, and abilities.
Note to recruitment agencies: We are not accepting candidates from agencies for this role. Unsolicited resumes will not be considered, and no fees will be paid.
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📌 Hospital General Manager
🏢 VetPartners Australia and New Zealand
📍 Mornington