Service Operations Manager
Hitachi Construction Machinery Australia is seeking a Service Operations Manager to oversee our Toowoomba branch operations. This role involves managing and coordinating service operations across the workshop and field service, while taking overall responsibility for the branch.
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* Safety Focus: proactive awareness of safety protocols and policies
* Leadership Expertise: motivating and enabling the service team through effective communication and coaching
* Customer Satisfaction: delivering exceptional customer experiences through timely resolution of inquiries and issues
* Financial Acumen: understanding of financial reporting, budgeting, and cost management principles
* Operational Efficiency: planning work fronts efficiently to maximize productivity and minimize downtime
* Communication Skills: effective communication with stakeholders to achieve business objectives
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Achieving Success
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As a Service Operations Manager, you will play a key role in ensuring the success of our Toowoomba branch operations. You will be responsible for developing and implementing strategies to improve service delivery, increase efficiency, and reduce costs.
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We offer a permanent full-time position in a leading OEM with long-term job security, competitive pay rate, exclusive staff discounts, OEM training, and opportunities for upskilling.
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At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience.