About Them
They are a boutique, seasoned Managed Services Provider trusted by businesses across Queensland for delivering secure, high-performance IT environments. Their team is small enough to care, but big enough to have mature structure and enough to deliver enterprise‑grade solutions. They value technical depth, collaboration, and continuous learning—every engineer here is empowered to lead, innovate, and grow.
Benefits & Interesting points
* Competitive salary and benefits.
* Funded certifications every 6 month I during downtime and quiet periods, certs and R&D can be focused on
* Supportive team that treats their staff as adults and
* Values driven.
* Quality over work over billable hours and metrics
* Friendly and knowledge-rich leadership team
* On‑site car parking
* Flexible on WFH arrangements (Hybrid - You are required to be based in Brisbane)
The Role
As a Network and Systems Engineer, you'll take ownership of client environments, ensuring best‑practice standards across Microsoft, networking, and security platforms. You'll act as an escalation point for complex issues, mentor junior engineers, and contribute to automation and process improvements.
Key Responsibilities:
* Configure, harden, and administer environments across Microsoft 365/Entra ID, Windows Server, and core networking.
* Manage patching, backups, monitoring, and ITIL‑aligned processes.
* Lead troubleshooting for Aruba, Palo Alto, and Fortinet platforms.
* Implement security controls (MFA, Conditional Access, compliance) and maintain firewall/VPN policies.
* Automate tasks using PowerShell and Intune/Autopilot.
* Deliver small projects (migrations, upgrades, rollouts) with clear documentation.
* Mentor junior team members and foster a collaborative culture.
What They Are Looking For
* 5+ years in systems/network administration or senior support roles.
* Strong Microsoft 365 & Entra ID experience.
* Windows Server (AD, DNS/DHCP, Group Policy) and virtualization (VMware/Hyper‑V).
* Recent hands‑on depth with at least two of:
o HPE Aruba (Aruba Central and ClearPass, policy enforcement, role mapping—not just Wi‑Fi deployment)
o Palo Alto (including HA environments; Panorama experience ideal)
o Fortinet (FortiGate, FortiManager)
* Conditional Access strategy (break glass accounts, device filters, risky sign‑ins), MFA/SSPR, and SSO patterns.
* PowerShell scripting and automation experience.
* Endpoint management (Intune/Autopilot).
* Networking fundamentals (routing, VLANs, Wi‑Fi, VPNs, firewalls).
* Backup/DR (e.g., Veeam) and performance tuning.
* Excellent client communication and troubleshooting skills.
Nice to Have
* Sophos firewall experience.
* Microsoft Defender, Azure Backup/ASR.
* Relevant certifications (Aruba, Palo Alto, Fortinet, Microsoft).
Apply Now
If you're ready to take ownership of complex environments and grow your career with a trusted MSP, we'd love to hear from you. Email your CV to ******@humanisedgroup.com or call Jareth on ***.
#J-18808-Ljbffr