Launch Your Career with Us!
Are you about to finish or have just completed your certification in IT or a related field? Ready to kickstart your career with a comprehensive graduate training program that sets you up for long-term success?
We’re looking for a motivated and enthusiastic IT Graduate to join our team. This is a unique opportunity to gain hands-on experience, receive structured training, and grow within a supportive environment.
First Focus is Australia's best mid-market Managed Service Provider, bar none (we were just voted Australia's best for the 8th year running on Cloud Tango). We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.
We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership, that provides employees with the best career growth opportunities anywhere in our industry. We only hire the best people, and in this case, you will be the best person if you can demonstrate real motivation, show us your passion to build a career in IT and to help people using your IT skills.
So, what makes First Focus a better first step into IT than anywhere else? What makes First Focus the best place you could start you career?
* We only hire the best people which means our team are awesome .... you will work alongside wonderful and fantastically skilled people
* We know that developing IT professionals like you value particular things - daily variety, great customer relationships, exposure to cool AI tools and automations as well as new challenges all the time
* People at First Focus develop fast, learning new skills, growing in their role and getting promoted
Requirements
* Solid understanding of IT support concepts and troubleshooting – You’ve got the fundamentals and are eager to build on them.
* Strong customer service skills and a high level of communication – You enjoy helping others and can explain technical concepts clearly.
* Willingness to learn – Personal development is essential, and we’ll support you every step of the way.
* A hard-working attitude – You’re ready to go the extra mile for your team and clients.
* Problem-solving capability – You can analyse issues and think critically to find solutions.
* Time management skills – You can juggle priorities and meet deadlines effectively.
Benefits
* A structured graduate training program designed to accelerate your development.
* Mentorship from experienced professionals.
* Exposure to real-world IT support scenarios.
* A collaborative and inclusive team culture.
* Clear pathways for career progression .
If you're passionate about technology and ready to take the first step in your IT career, we’d love to hear from you!
Apply now and start your journey with us.