Job Title: Associate Partner Solutions Engineer
Job Summary:
As a Partner Solutions Engineer, you will play a crucial role in delivering innovative solutions to partners' day-to-day challenges. Your technical expertise and strong communication skills will enable you to effectively troubleshoot issues, implement solutions, and advocate for new product features.
Key responsibilities include representing clients' feedback to Product Management and Engineering teams to improve product offerings, ensuring high-level client satisfaction through provision of necessary documentation and technical guidance, and collaborating with cross-functional teams to drive business growth.
Requirements:
* Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent practical experience.
* Proven track record of technical troubleshooting and managing internal/external partners or customers.
* Experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
* Proficiency in one or more programming languages (e.g., Java, C/C++, Python).
Preferred Qualifications:
* Master's degree in Engineering, Computer Science, Business, or a related field.
* Experience in technical sales or field sales, sales engineering, or professional consulting, with business acumen.
* Background in developing applications, with a proven record of building and launching customer-facing products.
* Knowledge of internet products and technologies.
What We Offer:
We are committed to creating an inclusive work environment where diverse perspectives and ideas are valued. Our team is passionate about empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples, and we welcome Indigenous applicants to join our mission.
Join us in our pursuit of innovation and excellence, and together let's build a brighter future for everyone.