Job Title: Mortgage Expert
We are seeking a highly skilled professional to join our team as a Mortgage Expert. As a key member of our retail branch network, you will play a pivotal role in delivering exceptional member service and providing sound residential mortgage advice.
* Your primary responsibility will be to build relationships with members and provide them with seamless end-to-end banking experiences.
* You will work collaboratively with branch staff, regional lending peers, and our credit team to ensure that members receive a positive experience during the largest and most exciting purchase they make – their home.
About You
As a Mortgage Expert, you must be results-driven, self-motivated, and proactive yet flexible in operation. You should have strong retail lending experience and a solid knowledge of local residential mortgage products and the real estate market within your region. A Tier 2 accreditation and/or a Cert IV in Finance and Mortgage Brokering is essential for this role.
Key Responsibilities:
Responsibilities include:
* Providing meaningful conversations with members by building trust and confidence
* Making outbound calls to new and prospective members
* Building relationships within the Defence Community
* Educating members to adopt and use digital banking tools
* Growing the Mortgage and Consumer lending portfolios
* Partnering with the Credit Team to ensure member expectations are met within a reasonable time period and within credit criteria
Benefits:
Australian Military Bank offers competitive remuneration, discounts on banking and insurance products, and ongoing learning and development programs. We value diversity and are an equal employment opportunity employer. Our staff benefit from training and coaching on the job to provide them with the tools to be successful in this role.