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Ecommerce specialist

Melbourne
Nautikaa
Ecommerce
Posted: 14 June
Offer description

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Nautikaa is an innovative AI-driven e-commerce enabler and digital marketing agency specializing in helping international brands successfully enter and thrive in the Malaysian market. We leverage cutting-edge AI tools and proven playbooks to deliver scalable, data-driven solutions, including marketplace management, social media marketing, content creation, influencer partnerships, and website development.

The Role

We are seeking a dynamic E-commerce Specialist to join our growing team in Kuala Lumpur. You'll work with international brands using our proven AI-enabled SOPs and playbooks designed to get you up to speed quickly and deliver exceptional results. This role combines strategic thinking with hands-on execution, leveraging our cutting-edge tools and established processes to help clients succeed in Malaysia's competitive e-commerce landscape.

Key Responsibilities

* AI-Powered Campaign Execution: Utilize our proprietary AI-enabled tools and playbooks to streamline campaign creation and optimization
* Marketplace Management: Set up and optimize brand presence on Shopee, Lazada, and other Malaysian e-commerce platforms
* Social Media Marketing: Create, manage, and grow Facebook and Instagram pages for international brands using AI-assisted content tools
* TikTok Marketing: Develop and execute TikTok content strategies and channel management with AI content optimization
* Content Marketing: Leverage AI tools to create engaging, localized content tailored for Malaysian audiences across various platforms
* Influencer Marketing: Identify, negotiate with, and manage local influencer partnerships using data-driven selection processes
* Website Development: Build and customize Shopify stores for brand launches with AI-enhanced design and optimization
* Playbook Implementation: Execute and continuously improve our established AI-driven playbooks
* Performance Analytics: Monitor, analyze, and report on campaign performance using advanced AI analytics tools
* Client Presentations: Prepare and deliver weekly performance presentations to international clients
* Client Communication: Maintain regular communication with international clients and internal teams

What We're Looking For

* 2+ years of experience in digital marketing or e-commerce
* Hands-on experience with at least 2-3 of the following:
* Facebook/Instagram advertising and page management
* TikTok marketing and content creation
* Shopify store setup and customization
* Influencer marketing campaigns
* Strong understanding of Malaysian consumer behavior and market trends
* Excellent English communication skills (written and verbal) - Required
* Malay and Chinese language skills are a plus
* Strong presentation skills and confidence presenting to international clients
* Quick learner with ability to rapidly acquire new skills and adapt to evolving technologies
* Ability to work independently while collaborating effectively with team members
* Comfort with technology and willingness to learn AI-powered marketing tools
* Proficiency in digital marketing tools and analytics platforms

Preferred Qualifications:

* Experience working with international brands or clients
* Knowledge of cross-border e-commerce challenges
* Familiarity with Malaysian payment gateways and logistics
* Basic graphic design skills (Canva, Photoshop)
* Previous agency experience
* Experience with AI marketing tools or automation platforms

What We Offer

* Competitive salary package, Salary Range from RM4,000 - RM6,000 /month
* Profit sharing opportunities based on performance
* Potential to become a shareholder as the company grows
* Comprehensive onboarding with our proven AI-enabled SOPs and playbooks
* Opportunity to work with cutting-edge AI marketing technology
* Exposure to diverse international brands and markets
* Professional development and AI tool training opportunities
* Collaborative and innovative work environment
* Significant growth potential within an expanding AI-driven agency
* Central KL location with convenient transportation access

Ready to Join Us?

Send your resume along with a brief cover letter highlighting your relevant experience in the areas mentioned above. Please include any portfolio work or campaign examples that demonstrate your expertise.

Employment Type: Full-time

Experience Level: Mid-level (2+ years)


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Management and Manufacturing
* Industries

Marketing Services

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