Job Description
Our client is seeking a friendly and experienced Receptionist to join their busy dental practice located in Joondalup. Known for providing quality care with a personal touch, this well-established clinic offers a warm, professional environment for both patients and staff.
This is a permanent, full-time position across 4 days per week (35.5 hours total). This role is for someone with solid call centre or phone-based sales experience looking to apply their strong customer service and selling skills in a stable, people-focused, medical environment.
Welcoming patients and managing front-desk operations with warmth and professionalism
Handling calls and patient bookings
Providing information to patients regarding treatments and services
Supporting the team with daily administrative tasks
Assisting with patient follow-ups and scheduling
Using dental practice software and adapting to new systems as required
Qualifications
Previous call centre experience is a plus
Proven experience in the dental or healthcare industry is essential
Strong customer service skills
Proficient computer skills and the ability to learn new practice software
Sales experience or an understanding of patient conversion
Excellent communication and interpersonal skills
Ability to work collaboratively in a team environment
Openness to feedback, coaching, and ongoing mentorship
A growth mindset and eagerness to learn something new every day
Full working rights in Australia
Why Is This a Great Opportunity
A 4-day work week (not Thursdays) 7:40 am 5:30pm.
A welcoming and down-to-earth team culture
Training and development in a professional healthcare setting
Long-term job security in a respected dental clinic
The chance to make a real difference in peoples everyday experience
Salary Type : Annual Salary
Salary Min : A$ 57387
Salary Max : A$ 62940
Currency Type : AUD
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