Sales Support Representative
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* Making outbound calls to current account holders and building strong relationships to drive growth and improvement opportunities.
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* Representing a trusted brand, you will be part of a larger team with coaching, developing and mentoring to help you grow your career and explore pathway opportunities into other sales and business related functions.
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* Ensuring high levels of customer satisfaction by resolving customer concerns and complaints in a timely manner.
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Key Responsibilities:
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* Lead customer contact for increased understanding of customer needs and preferences.
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* Manage and update customer key information within CRM database to ensure accuracy and consistency.
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* Collaborate with stakeholders to achieve sales goals and objectives.
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Benefits:
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* Comprehensive health and wellbeing support including holistic services and Employee Assistance Program (EAP).
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* Generous discounts on corporate partnerships products.
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* Ongoing learning and development initiatives to accelerate career growth.
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* Paid parental leave and partner leave policies supporting work-life balance.
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Requirements:
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* Excellent communication and interpersonal skills with ability to build rapport with customers.
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* Strong listening skills with empathetic approach to customer needs.
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* Comfortable conducting entry level sales conversations and navigating complex customer situations.
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* Previous sales or customer service experience with a proven track record of achieving sales targets.
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