Our company is looking for a Pre-sales Support Specialist to join our team.
As a Pre-sales Support Specialist, you will play a critical role in supporting our sales team by providing expert pre-sales support and guidance to clients. This includes developing and delivering technical presentations, conducting product demonstrations, and providing insights into client needs and requirements.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders and external clients. You will be confident in your technical expertise and able to communicate complex information in a clear and concise manner.
Key responsibilities include:
* Providing pre-sales support to the sales team through the facilitation of in-depth customer needs analysis and product demonstrations.
* Interacting with customers to understand their requirements and provide solutions tailored to their needs.
* Reviewing and utilizing data from predefined dashboards to make decision recommendations.
* Liaising with internal business partners to gather and assess product needs in the marketplace.
Requirements:
The successful candidate will have:
* Demonstrated experience working in a risk and compliance function.
* Presume and client management/customer success experience.
* Excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences.
* Confidence in dealing with risk and compliance customers and other decision makers.
* Proven ability to maintain understanding and awareness of the risk and compliance market and LexisNexis solution offerings.
Benefits:
* Flexible working arrangements.
* Access to learning and development resources.
* Employee assistance program.
* Referral bonus.
* Benefits for you and your family.
Join us in creating a workplace that is welcoming and inclusive to everyone. We strive to create an environment where all employees feel valued, respected, and empowered to contribute their best work.