The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Number of Positions Available: 1
Why this role matters
The Salvation Army is one of Australia’s largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care.
About the Role
We are seeking a values-driven person to join our successful Canberra Recovery Hub (CRH) Day Program Team in the exciting role of AOD Case Worker. The role will provide effective support to participants accessing CRH as part of the CRH Team, by ensuring a safe and structured environment is maintained in accordance with TSA guidelines, within a participant led recovery-based service. CRH operates in Braddon with the team office based within the Fyshwick Residential Centre in Canberra, ACT. This is a permanent full-time role. Salary is in accordance with SCHADS Level 4.
How you will make an impact
- Provide relief cover on a casual basis across CRS and CRH programs
- Deliver day‑to‑day service through education, interventions, group work, assessment, referral, and case work
- Develop and monitor individual treatment plans, maintaining accurate case documentation and reporting
- Provide risk management and safety planning, linking participants to specialist services where appropriate
- Deliver case management with individualised recovery‑focused care plans addressing substance use and related behaviours
- Collaborate with Canberra Health Services (CHS) DASL Case Managers to ensure therapeutic alignment and coordinated care
- Maintain strong knowledge of referral and support options for participants
- Contribute to continuous improvement, innovation, and service performance indicators
- Attend team meetings, including Clinical Review and Integrated Governance meetings
- Demonstrate a supportive, participant‑focused approach always
What you will bring
- Minimum Diploma qualification in AOD, Community Services, Case Management, or related discipline
- Completion of 4 AOD Skill Set Units (or willingness to complete during employment)
- Understanding of issues faced by people experiencing AOD, gambling, mental ill health, and other disabilities
- Experience working with Aboriginal and Torres Strait Islander peoples
- Ability to critically reflect on practice and tailor programs to participant needs
- Experience working with culturally and linguistically diverse communities
- Robust skills in managing unpredictable behaviours using de‑escalation techniques
- Computer literacy; experience with MS Teams and SharePoint desirable
- Knowledge of WHS obligations and ability to apply them in practice
- Current National Police Check and Driver’s Licence required
What we offer
- Flexible working conditions
- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution
How to apply
Please ensure you submit your C.V. or Resume with a Cover Letter outlining your suitability for the role.
Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
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