Overview
Enterprise Software Licensing Specialist (locations: Perth, Western Australia; Brisbane, Queensland; Canberra, Australian Capital Territory; Sydney, New South Wales; Adelaide, South Australia). This is a full-time, hybrid role with a primary onsite requirement of at least 50% of your working week. Reporting to the IT Commercial & Assurance Manager, this role owns BDO's software licensing lifecycle and portfolio management to ensure optimal value, compliance, and risk reduction. Lead all new software requests via the ITSM intake, drive optimisation at renewal, standardise technology requirements, and develop the qualified vendor list. You are the SME for licensing and technology requirements nationally, ensuring minimum standards are met or exceeded.
Key Responsibilities
* Renewals & Optimisation
* Intake & Governance (ITSM)
* Software Portfolio Management (SAM / ITAM)
* Qualified Vendor List
* Stakeholder Collaboration
* Go-to-Market Support
* Continuous Improvement
Qualifications, Experience and Skills
* Experience with software licensing, optimisation and performance management.
* 5+ years in ICT software / application management or commercial governance.
* Demonstrated experience managing multiple software renewals with competing deadlines.
* Demonstrated experience managing enterprise software licensing across multiple vendors.
* Demonstrated experience writing detailed and complex Scopes of Work and requirements documents for Software and Software implementations.
* Experience collaborating with internal business units, Procurement, Finance and Legal in a professional services context.
* Deep licensing knowledge of one or more of: Microsoft, Workday, Monday.com (including audit exposure), Azure consumption constructs (Reserved Instances / Savings Plans understanding for cross functional FinOps collaboration).
* ServiceNow / SaaS License Management
* Familiarity with SAM tools (Snow, Flexera, ServiceNow) and integrating feeds into ServiceNow for single pane reporting.
* Process & Automation: renewal workflows with SLA timers and approvals; using APIs / exports from SaaS admin portals for utilisation analyses and audit packs.
* Change & Continuous Improvement: driving rationalisation programs, embedding lessons learned into standards; building playbooks and templates (ELP method, renewal checklist, intake minimum standards, qualified vendor list).
About BDO
We offer opportunities to work on diverse client engagements across industry sectors, with an open and collaborative culture, mentoring, and a range of benefits. If you require reasonable adjustments to support your application or interview process, contact our Talent Acquisition team.
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