The Opportunity
We are seeking a motivated and customer focused professional to join our team in a permanent, full-time position based at Lone Pine Barracks, Singleton. The roles offer excellent opportunities for career development within the Defence industry, while contributing to a meaningful and mission driven environment.
The role is centred on delivering outstanding customer service to Defence personnel, while also providing essential tailoring services and supporting back‐of‐house operations, including stock management and manual handling within the uniform store.
Why Join Us?
* Solid hourly rate + superannuation
* Work life balance: Monday to Friday 7:30am - 4:00pm
* Supportive, collaborative, and easy-going team culture
* Genuine career progression opportunities within the business
* Comprehensive employee benefits including: Paid parental leave, discounts on travel, car and insurance options, and additional benefits designed to support you and your family.
Key Responsibilities
* Deliver high-quality customer service, including uniform outfitting and enquiries
* Maintain accurate work orders, inventory records, and stock control systems
* Support daily store operations, including receiving, processing, and organising stock
* Conduct professional tailoring measurements, fittings, and basic alterations
* Perform garment repairs, including sewing badges, medals, and insignia
* Manage workflow and meet production deadlines
* Assist with stocktakes and maintain a clean, organised workspace
About You
To be successful in this role, you will bring:
* Australian Citizenship (mandatory requirement)
* A strong customer service mindset and professional communication skills
* Experience in retail and/or warehousing
* Experience in clothing measurement and fitting
* Experience in garment alterations
* Knowledge of clothing store operations and inventory management
* Proven ability to schedule tasks and meet deadlines
* Confident use of Microsoft Office applications for record keeping
Diversity
Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another. We welcome applications from people of all ages, abilities and backgrounds, including Māori and Pasifika peoples and people of all genders, identities, sexual orientations, beliefs and caring responsibilities. We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.
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