Client Services Officer Salary: Level 2, $76,912 - $82,464 pa, (pro rata) Public Sector CSA Agreement 2024 Location: Perth Metropolitan Area Closing Date: 2026-02-23 4:00 PM (YYYY-MM-DD) Pillar/directorate: Fisheries & Sustainability Branch: Quarantine Tenure: Permanent - Part Time, Permanent - Full Time, Fixed Term - Full Time, Fixed Term - Part Time Position Number: Pool Ref AV8866
The Department of Primary Industries and Regional Development (DPIRD) leads the sustainable development of Western Australia's regions and agriculture, aquaculture, food and fisheries sectors. In everything we do, we take an approach to protect, grow and innovate WA's economy, community and environment. To learn more about our department, our team and the work we do, .
About the opportunity
We are seeking a pool of Client Services Officers for our Quarantine Branch based in Redcliffe. We are a dynamic team dedicated to providing responsive, efficient, and customer-focused services.
In this role, you will prepare and send invoices to customers for the services provided by the branch, process payments, and manage debt collection for outstanding invoices. Your responsibilities will also include responding to customer inquiries, assisting with meeting preparations, and maintaining office systems and databases. You'll have the opportunity to foster collaborative relationships with branch staff and stakeholders, contributing to continuous process improvements.
We're seeking organised individuals who have customer service experience, particularly in administrative and financial support roles.
* Time management skills, with the ability to prioritise and complete tasks efficiently.
* Effective communication with a diverse range of people.
Demonstrated capability to produce and deliver clear, accurate, and fit-for-purpose information and documentation to arrange of diverse stakeholders.
This role offers flexible working arrangements and the ability to work from home on a rostered day; however, there is limited on-site parking.
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