Remote Live Chat and Social Media Coordinator
We are seeking a skilled communicator to guide families through challenging times, providing sensitive and supportive responses via live chat and social media.
This role offers flexibility, autonomy, and the chance to make a meaningful impact on people's lives. As a Remote Live Chat and Social Media Coordinator, you will be responsible for managing live chat conversations, prioritizing timely and empathetic responses.
You will also build and engage online communities through social media interactions, fostering conversation in online forums that showcase our values and mission.
Key Responsibilities:
* Manage live chat conversations with empathy and efficiency
* Build and engage online communities through social media interactions
* Foster conversation in online forums that highlight our values and mission
This full-time, remote role reports to the Head of Sales. If you're passionate about delivering exceptional service and making a meaningful impact, we encourage you to apply.