OPPORTUNITY
This position plays a critical role supporting the internal sales and finance functions by ensuring customer orders are processed accurately, accounts are maintained efficiently and customers receive a high level of service.
The successful candidate will work closely with sales, dispatch, logistics and production teams to ensure smooth order fulfilment while managing accounts receivable and payable processes.
Key responsibilities include:
* Processing customer orders accurately within MYOB while verifying pricing, discounts and stock availability
* Managing the daily orders inbox and responding to customer enquiries regarding order status, ETAs and freight tracking
* Liaising with production, dispatch and logistics teams to ensure orders are fulfilled on time
* Following up on order delays or discrepancies and communicating updates to customers
* Providing professional customer service via phone and email
* Converting processed orders into sales invoices and applying incoming customer payments
* Following up overdue invoices and maintaining positive relationships with customers
* Managing new customer account setups and onboarding
* Processing supplier invoices and payments while reconciling supplier statements
* Resolving invoice queries and supporting general accounts administration
* Maintaining accurate records and following established internal procedures and systems
BENEFITS
* Salary package of $65,000 – $70,000 + Superannuation
* Early Friday finish (4pm)
* On-site parking available
* Supportive team environment within a growing Australian business
* Opportunity to build long-term administration and accounts experience
CANDIDATE
The ideal candidate will bring experience within sales administration, accounts or customer service roles and be comfortable working with order processing systems and financial records.
Suitable applicants will demonstrate:
* Previous experience in sales administration, internal sales support or accounts administration
* Minimum 2 years' experience within an accounts or administration role
* Experience with Accounts Receivable (AR) and Accounts Payable (AP) processes
* Strong data entry accuracy and attention to detail
* Confidence working with MYOB or similar accounting systems
* Intermediate skills in Excel and Microsoft Office
* Strong organisational skills with the ability to manage routine tasks independently
* Professional written and verbal communication skills
* Ability to manage multiple requests and respond to ad-hoc tasks efficiently
* Full Australian working rights
This role is ideal for someone who enjoys structured work, supporting customers and maintaining accurate financial and administrative processes within a busy team environment.
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