Purpose
As the Housekeeping Manager, you play a pivotal role with an unwavering commitment to maintaining the highest standards of cleanliness. You will lead a team of skilled individuals to collectively create an amazing first impression for our guests - one of comfort, cleanliness and safety that sets the tone throughout their entire stay.
Primary Responsibilities
Oversee the daily operations of the entire housekeeping department
Implement cleaning standards and foster productivity, motivation, and professional growth among all Housekeeping Team Members
Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses
Adhere to compliance with chemical safety and Occupational Health & Safety regulations; ensure that all team members follow safety protocols
Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards
Skills and Experience
Demonstrate an exceptional eye for detail and possesses prior leadership experience in housekeeping
Exhibit outstanding communication, interpersonal, and time management abilities, coupled with a friendly and approachable demeanour
Display quick thinking and adaptability to ensure seamless daily operations
Balance effective leadership with a collaborative team spirit, actively engaging in hands-on support to ensure the team's success
Able to accommodate a flexible schedule, including mornings, evenings, weekends, and public holidays as required