Job Opportunity
We are seeking an individual to fill a key role in our organization, supporting the desktop computing environment for end-users. This position requires a high level of technical expertise and excellent communication skills.
Job Description
This is a part-time Desktop Support Officer role where you will be responsible for providing timely and accurate onsite/on-call assistance to end-users. You will troubleshoot computer OS/peripherals, handle different PC operating systems, perform hardware/software installation, and provide printer support.
Required Skills and Qualifications
* Computer OS/Peripherals troubleshooting
* Handling Different PC Operating Systems (Windows 7/8 and 10)
* Performing Hardware Software Installation (understanding of deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office tools installation & troubleshooting
* Excellent customer service and people skills
* Field experience supporting a variety of technologies and services
* Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
* Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Benefits
This role offers the opportunity to work independently and as part of a collaborative team-oriented environment. We are looking for a self-starter who is motivated to push the limits and think outside of the box.
Others
The ideal candidate should have at least two of the following IT qualifications: PC Laptop OEM Maintenance Certification, CompTIA A+ Certification, Microsoft Certified IT Professional (MCITP) certification in the desktop area, or Microsoft Office Specialist (MOS) Certification.
Experience in a similar role is preferred, but freshers and IT students are also welcome. If you are looking for a new challenge in your career, please forward your resume.