SUMMARY: Responsible for greeting and helping Guests in a courteous, friendly manner and promoting all aspects of Black Oak Casinos retail operations.
Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)
* Opens and closes the Gift Basket in a timely manner.
* Maintains the Gift Basket in a neat and clean manner ensuring that all counters, cabinets and merchandise are kept orderly and dust free.
* Ensures proper inventory controls, by maintaining accurate records of merchandise sold.
* Interacts with Guests, greets and provides the highest level of Guest service.
* Handles cash and other acceptable forms of payment utilizing current point-of-sale equipment.
* Assists in ordering and maintaining appropriate stock.
* Inspects merchandise to ensure that it is correctly priced and displayed.
* Ensures that all Policies and Procedures are followed.
* Assists the Retail Lead in creating and setting up displays of merchandise.
* Assists the Retail Lead in conducting inventories.
* Assists in maintaining inventory, ensuring accountability of all merchandise on a monthly basis.
* Assists in the daily merchandising of the Gift Basket.
* Performs other duties as assigned.
Mandatory Requirements
* Must possess a high school diploma, G.E.D. or equivalent.
* Must be at least 18 years old.
* Must have ability to effectively communicate with Guests, fellow Team Members, and supervisors.
* Must have experience in Retail with an emphasis on merchandising preferred.
* Must have a good knowledge of all retail merchandise and inventory.
* Must have excellent organizational and exemplary judgment skills.
* Must possess a level of computer literacy and the ability to learn new programs.
* Must be able to keep up with a fast-paced, 24 hour atmosphere and work under pressure.
* Must have previous money handling experience and the ability to operate a 10-key adding machine by sight.
* Must be able to pass a mandatory drug test.
* Must be able to obtain a valid gaming license.
* Must provide evidence of employment eligibility in the U.S.
* Must be able to communicate proficiently in English.
Physical Demands
* Must be physically able to perform all job requirements.
* Must be able to lift 25 pounds and occasionally more with assistance.
Work Environment
* Must be able to work in a non-smoke free environment.
* Must be able to work in a noisy environment.
* Must be able to work all shifts, weekends, holidays, and special events.