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Career leader opportunity in customer service

Newcastle
beBeeCustomer
Customer Services agent
Posted: 11 July
Offer description

Job Overview

This role is an excellent opportunity for a professional with a passion for customer service and leadership to join our team as a Retail Supervisor. In this position, you will provide support to the store senior leadership team and act as a continual support to a designated department in Bunnings.

The ideal candidate will have previous experience supervising a team in a fast-paced environment, have open communication, and a genuine interest in coaching and developing others. They will also have the ability to coach and support others, providing feedback and getting the best out of a team.


Key Responsibilities

* Set an example of best service and support the team to deliver friendly and helpful advice to customers
* Coach the team on the right service behaviours
* Assist with inducting and training the team
* Ensure that merchandising standards fit with business requirements
* Coordinate stock


Requirements

* Ability to coach and support others, providing feedback and getting the best out of a team
* An ability to achieve results and standards by working with your team
* Be approachable and confident when interacting with customers
* Have an eagerness to learn about new products
* To be on your feet assisting with customers across a wide range of retail hours


Benefits

* Team discount at Bunnings and other Wesfarmers brands
* Free standard OnePass membership
* Access to over 100+ exclusive team member benefits
* 12 weeks paid parental leave, regardless of gender
* Fun stuff like annual festive gifts, discounted food and drinks, and travelling store team member opportunities


What We Offer

Our team members are the soul of our business, and we want you to feel valued, respected, and connected at work. We're committed to creating a safe and supportive work environment for all team members.

At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds, and education.

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Send an application
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