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Student administration officer

Sydney
University Of Sydney
Administration Employee
Posted: 1 August
Offer description

Join to apply for the Student Administration Officer role at University of Sydney

Join to apply for the Student Administration Officer role at University of Sydney

* An exciting opportunity to be valued for your strong administrative and organisational skills
* Base Salary from $86,511 + 17% superannuation
* Hybrid work (Three days onsite and two days wfh)

About the opportunity
Working within Mobility and Credit Team, you will perform administrative duties under general direction including preparing documents, records and web materials, responding to queries, assessing and processing a variety of applications applying relevant policies, rules and guidelines, and sourcing solutions related to the effective, timely and compliant delivery of student administration services.
This role requires strong administrative and organisational skills to coordinate and undertake a range of operational activities on an ongoing basis.

The position may be affected by leave exclusion periods, work rotation and overtime.

Your key responsibilities will be to:

* deliver daily administration activities and services ensuring high quality, efficient and compliant administrative support is provided in a proactive manner to staff, students, clients and visitors
* ensure that appropriate action is taken on matters brought to the work area, and that issues are resolved effectively and efficiently
* provide sound advice, recommendations and solutions on student administration related matters
* maintain professional, productive and positive relationships with faculty administrative staff, academics and other internal stakeholders
* coordinate filing, e-filing and records management in line with University Policy.

About you

We are looking for a motivated individual with an enthusiastic "can do" attitude and an interest in the student's journey who demonstrates:


* an ability to work both independently and as part of a team
* taking initiative and exercising sound judgement in resolving matters that may arise as part of normal daily work
* advanced computer literacy skills, including Microsoft Office suite
* excellent organisational and time management skills, particularly when working with a large volume of enquiries
* exceptional attention to detail and accuracy
* well-developed negotiation, conflict resolution, relationship building and influencing skills
* working knowledge of Student Administration associated software programs, applications and databases.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia
You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Tooba Fida, Recruitment Operations by email to

The University of Sydney
The University reserves the right not to proceed with any appointment.
Click to view the Position Description for
this role.

1. Full time, fixed term until March 2026
2. An exciting opportunity to be valued for your strong administrative and organisational skills
* Base Salary from $86,511 + 17% superannuation
* Hybrid work (Three days onsite and two days wfh)

About the opportunity
Working within Mobility and Credit Team, you will perform administrative duties under general direction including preparing documents, records and web materials, responding to queries, assessing and processing a variety of applications applying relevant policies, rules and guidelines, and sourcing solutions related to the effective, timely and compliant delivery of student administration services.
This role requires strong administrative and organisational skills to coordinate and undertake a range of operational activities on an ongoing basis.

The position may be affected by leave exclusion periods, work rotation and overtime.

Your key responsibilities will be to:

3. deliver daily administration activities and services ensuring high quality, efficient and compliant administrative support is provided in a proactive manner to staff, students, clients and visitors
4. ensure that appropriate action is taken on matters brought to the work area, and that issues are resolved effectively and efficiently
5. provide sound advice, recommendations and solutions on student administration related matters
6. maintain professional, productive and positive relationships with faculty administrative staff, academics and other internal stakeholders
* coordinate filing, e-filing and records management in line with University Policy.

About you

We are looking for a motivated individual with an enthusiastic "can do" attitude and an interest in the student's journey who demonstrates:


7. an ability to work both independently and as part of a team
8. taking initiative and exercising sound judgement in resolving matters that may arise as part of normal daily work
9. advanced computer literacy skills, including Microsoft Office suite
10. excellent organisational and time management skills, particularly when working with a large volume of enquiries
11. exceptional attention to detail and accuracy
12. well-developed negotiation, conflict resolution, relationship building and influencing skills
* working knowledge of Student Administration associated software programs, applications and databases.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia
You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Tooba Fida, Recruitment Operations by email to

The University of Sydney
The University reserves the right not to proceed with any appointment.
Click to view the Position Description for
this role.

Desired Skills and Experience
An exciting opportunity to be valued for your strong administrative and organisational skills


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Administrative
* Industries

Administrative and Support Services

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