IRepair Tech' is seeking a skilled Mobile Phone Repair Technician to join our team in Cowes, Victoria. This role is pivotal in providing excellent customer service and high-quality repair services to our valued clients. As a Mobile Phone Repair Technician, you will be responsible for diagnosing and repairing a variety of mobile devices, ensuring our customers leave satisfied with the service they received.
What you'll be doing
- Conduct thorough diagnostics to identify and resolve hardware and software issues with mobile phones, tablets and other devices
- Carry out intricate repair procedures, including screen replacements, battery replacements and more
- Process incoming repair requests in a timely manner, providing realistic turnaround times to customers
- Provide exceptional customer service, guiding clients through the repair process and ensuring their satisfaction
- Sell Mobile Phone accessories to customers, offering guidance and recommendations based on their needs.
- Maintain a clean, organised and productive work environment
- Participate in training programs to stay up-to-date with the latest repair techniques and industry developments
Job Types: Full-time, Part-time, Casual
Pay: $26.00 – $35.00 per hour
Expected hours: 30 – 40 per week
Work Location: In person
📌 Mobile Phone Repair Technician & Sales Representative
🏢 iRepair Tech
📍 Cowes