Overview
At Latitude, we make it possible – for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That’s why we offer benefits that make a real difference in your life.
* to spend more time with your loved ones – with an extra week of paid leave each year through our Take 5 initiative.
* to balance work and life – with a hybrid working model, giving you the flexibility to work from home while connecting in the office just two days a week or work remote for certain roles.
* to put your wellbeing first – with Sonder, a 24/7 support app for mental and physical wellness.
* to access great financial benefits – with discounts on Latitude products and services.
As the Head of L1 Risk and Compliance, you will lead the development and execution of strategies that strengthen the Money business’s approach to Risk, Compliance, and Operational Excellence.
What you’ll do
* Own and evolve first-line risk and control frameworks to keep operations safe, efficient, and compliant.
* Identify, assess, and mitigate risks in line with regulatory expectations and our risk appetite.
* Champion a strong risk culture and ensure we meet every obligation with confidence.
* Elevate governance and operational performance across the business.
You’ll partner with Product, Operations, Broker, Tech and Credit Risk teams — the go-to advisor embedding risk thinking into everything we do.
Key responsibilities
* Embed and maintain the business unit’s risk management framework, in alignment with the Enterprise-wide Risk Management Framework (ERMF).
* Conduct comprehensive enterprise-wide risks assessments to identify, evaluate and prioritise operational risks, ensuring effective mitigation strategies are implemented.
* Design, implement and maintain robust risk and control frameworks to meet regulatory and business requirements.
* Design and embed effective controls into core processes, optimise their performance, and conduct ongoing testing and monitoring to maintain a robust and resilient risk environment.
* Establish and maintain strong governance practices to ensure effective oversight, accountability, and decision-making on risk and control activities.
* Provide timely, insightful, and actionable reporting on operational risks, control performance, and key risk indicators.
* Monitor and report on the resolution of incidents and control failures, ensuring root cause analysis, effective and timely resolution, and preventative measures.
* Serve as a SME on risk, providing guidance and support to the Business/Risk Owners on risk management and control best practices.
* Drive initiatives to nurture and promote a strong risk culture, including building strong relationships with stakeholders to embed risk management and controls into day-to-day operations and decision-making processes.
* Lead and mentor a high performing team, building capabilities in risk and operational management.
Ideal qualifications
* Minimum 5-7 years of work experience in Audit, Risk Management, Business Consulting, Governance, Quality Assurance, Process Re-engineering (or a combination).
* Experience in financial institutions, particularly within a Risk and Governance function, preferred.
* Experience in process improvement methodologies and change implementation, preferred.
* Independent, self-motivated and highly driven with a passion for risk management and continuous improvement.
* Proven leadership with experience managing a team in a fast-paced environment and delivering results.
* High attention to detail and drive to bring projects to completion.
* Strong collaboration and communication skills with the ability to influence multiple stakeholders.
* Fast learner with the ability to understand processes and roles in a complex institutional setup.
* Excellent organisational and time management skills and ability to thrive in a fast-paced environment.
* Innovative thinker with a passion for continuous improvement.
Latitude offers a flexible working environment. We support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home, the office or a combination of both.
Latitude may seem like the new kid on the block, but it’s taken us almost a hundred years to become an overnight success.
Digital payments, cards, loans, and insurance are what we offer - but what we really are is a platform that helps people shop and live better.
Always living and breathing our values. Take Ownership, Pursue Excellence, Win Together, Create Tomorrow.
Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.
Only open to Australian or New Zealand Permanent Residents or Citizens.
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