Join Our Claims Team at TAL: A Career with Purpose and Growth in Life InsuranceAre you a recent graduate eager to advance your career and acquire new skills?
TAL, one of Australia's leading life insurers, has been nurturing early career talent since 2017.
We invite you to join our team of Claims Consultants.Job DescriptionAbout the Role:As a Junior Claims Consultant at TAL, you will support our customers during challenging times.
Your responsibilities will include:Evaluating and analysing medical evidenceDetermining policy coverageAssessing financial information to make informed decisions on claim outcomesYour work will be essential in providing empathetic and efficient service to our members when they need us most.What You'll Learn:The basics of life insurance and its different typesHow customers can obtain life insuranceThe legislation behind life insurance policies and assessment timeframesHow to assess life insurance claimsMedical terminology and conditions to assist in claim assessmentsDaily Responsibilities:Manage a portfolio of life insurance claims from start to finish with the support of our team of specialist claims expertsAssess, analyse, calculate, and finalise claims paymentsCollaborate with health and medical industry specialistsProvide exceptional customer service and ensure complianceParticipate in case conferences and peer discussionsPerks and Benefits:Professional and educational supportCompany-paid income protection and life insuranceDiscounted private health insurance plansWellbeing resources for physical, nutritional, mental, and financial healthFitness facilities and onsite gym in Sydney and MelbourneDiscounts at over 350 popular Australian storesPaid leave for community volunteering, mentoring, or fundraisingFlexible work arrangements, including work from home options (2 days a week)Paid parental leaveAccess to world-class learning and development programsQualificationsWho We're Looking For:We're seeking individuals for our teams inMelbourne,Sydney, and Brisbane with transferable skills and a desire for a rewarding career in Life Insurance.Recent qualifications inNursing, Allied Health, Medical Administration, Counselling, Exercise Psychology, Accounting, Legal, Business, Finance, and Tax are highly regarded.We have 2 intakes, one in February 2025, start date 17th Feb, and another in April 2025.
Please specify which intake you are available to join on your application.Key Skills:Strong communication and empathyCuriosity and a passion for learningExperience in crisis management, rehabilitation, or recoveryEnjoy working in a phone-based roleAs part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.Join us at TAL and make a difference in people's lives while building a fulfilling career!Additional InformationAt TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people.
We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply.
Even if you don't check every box in the criteria above, we encourage you to apply today or get in touch with us here.To provide you with the best experience, we can accommodate you at any stage of the recruitment process.
Simply inform our Recruitment team at any time.TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice.
We are proud to be a member of Diversity Council Australia and the Australian Network on Disability.We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves.
Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day.
Risk management is everyone's responsibility.
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